COVID-19 has seen remote work take place on a mass scale. In fact, a survey from World Economic Forum shows that 98% of people would now like the option to work remotely for the rest of their careers. With this shift in conditions, it’s now more important than ever before that remote teams have quick and easy access to corporate resources.
Unified Endpoint Management (UEM) helps businesses organize and control internet-enabled devices from a single interface. Amid the pandemic, UEM has been rapidly adopted by businesses to monitor productivity and provide employees with the tools and materials they need. The UEM market has grown so substantially that it is now predicted to be worth an additional $11.18 billion by 2024.
In the changing dynamics of distributed teams, businesses can use UEM to smoothly continue their operations, as well as develop more efficient processes on a long-term basis. From user profiles, dynamic grouping, content curation, and VPN access, UEM is ideal to ensure employees find and utilize the appropriate resources.
Here’s how to provide your employees with access to the right resources by integrating UEM with an existing solution:
Profiles and distribution
Hundreds of hours are wasted by employees looking for specific folders, documents, memos, apps or login details. In the digital age, when excessive amounts of data are only a mouse-click away, structuring access is not easy – especially in larger companies.
In response, UEM can create profiles that are attached to individual employees and automatically contain all the necessary information they may need. Email accounts, calendars, and contacts are curated to each profile, so employees don’t spend time on long-winded searches. Additionally, approved WiFi networks can be set-up according to profiles, and ActiveSync configurations for email mailboxes can be done remotely – meaning staff have account access readily available as soon as they receive the device.
Even better, profiles and devices can be grouped based on a team or project and given access to targeted resources. These groupings mean relevant data is shared among the users involved and workflow is synced between multiple people regardless of not being in the same space. Automated profiles and distribution is one of the most robust UEM features that helps employees perform their jobs faster and better.
This robustness is supported even further by identity and access management (IAM) which assigns access to the right resources, to the right people. UEMs can integrate with IAM solutions – where companies can manage and secure user authentication, and developers can build identity controls to guarantee secure access to corporate resources. IAM also enables along features like multi-factor authentication and single sign, so employee materials are data are completely protected.
Secure web browsing, kiosk lockdown, and enterprise app
By integrating UEM with an existing solution, IT admins can choose to blacklist undesirable websites such as social media sites, cryptocurrency-trading sites, or entertainment sites like Netflix. Blacklisting limits what employees can see online, as well as restricting inappropriate content and potentially harmful attacks from non-secure sites.
Alternatively, whitelisting can block access to all URLs except for those chosen by management. With this option, there is no risk of employees not knowing which websites to use for work, as there are only a select few available.
Elsewhere, kiosk lockdown is an additional UEM feature that can restrict or lockdown the device to a single app, a website, multiple apps or webpages. Lockdown is highly effective for task-specific devices because it disables employees from using their device for leisure. This option is great to streamline group projects and ensure everyone understands where the work is being presented or submitted.
Distributing enterprise apps and files to specific teams within a company is one of the biggest headaches for IT managers. UEM solutions therefore help simplify this task with app management and content management features.
VPN management, containerization, and remote troubleshooting
As remote work becomes the new normal, Virtual Private Network (VPN) usage has soared – in only one week in March, it boomed by 41%. With UEM, VPNs can be configured and applied to remote devices to immediately connect employees to corporate networks and materials. Employees therefore don’t have to worry about searching and pairing with a VPN, they simply switch on the device and are automatically connected to a configured VPN.
Bring Your Own Device (BYOD) is a trend that has been in the business world for a while but has been neglected because of security concerns. However, UEMs help separate work content from personal content by having containers for each. The access between the work container and the personal container can be restricted, and UEM adds an extra layer of security to the personal device by defending it from security attacks and data breaches.
Distributed teams often have the issue of not knowing what to do when systems encounter problems; troubleshooting is challenging when IT support teams are no longer a short walk away. With UEM, however, employees can solve any technical difficulties straight from their device and reduce any possible downtime.
Troubleshooting with UEM involves ‘Remote View and Control’ whereby IT admins are enabled to remotely mirror the screens of employee devices. This helps get a better understanding of the issue and actions taken by the employee. On select Android devices, IT admins can also take control of the devices remotely and fix the problem.
What employees need, when they need it
Having direct access to the right tools saves employees and businesses a significant amount of time and money. Some research even suggests that businesses spend $759 billion a year on salaries for idle employees.
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UEMs integrate with other enterprise solutions to extend their functionality and provide users with a single tool for all things related to device and content management. Not only is UEM proving its value during COVID-19 and the remote work trend, but also as an ongoing investment for all types of companies.