Business communication tools are indispensable in today’s distributed working environments, both for internal communication between team members and for external communication with customers. But their use has attracted the attention of attackers who successfully exploit their security weaknesses and tailor their attacks to specific communication platforms.
Despite massive data, risk and compliance challenges, today’s work-from-home environment has accelerated our reliance on electronic communication apps like WhatsApp, Zoom, Microsoft Teams and more, ushering in a monumental shift in the way we communicate and conduct business.