Outsourcing

Mature woman team leader speaking to colleagues showing outsourced DPO

Is an Outsourced DPO Function the Answer?

October 21, 2022

External DPO service providers, whilst offering valuable benefits to the organisation, are not a one stop shop for privacy and data protection compliance. Companies must still maintain robust data protection policies, promote good data protection practices and generally uphold the data protection principles.

Headset and telephone on desk showing outsourcing at India call centre

Data Privacy Insights

Call Detail Records: The Impact of India’s Revised Guidelines for Other Service Providers on Outsourcing Customers and Providers

February 11, 2022

India’s DoT now requires outsourcing providers in India to capture and store certain call records and system logs at their Indian delivery centers. Outsourcing customers should evaluate their agreements to ensure their information and that of their customers is safeguarded while complying with obligations under the Guidelines.

Woman touching a virtual screen showing the effects of outsourcing on consumers, companies and cybersecurity industry

Cyber Security Insights

Data Privacy and Data Security: Outsourcing to Third Parties and the Effect on Consumers, Companies, and the Cybersecurity Industry as a Whole

April 30, 2020

Outsourcing business model creates a reliance on third parties and increases security risks as more companies have access to the same information that was previously kept within a company.